ss110 Privacy Policy — User Information Protection
This policy explains how ss110 collects, uses, stores, and protects the personal information of users who access our platform. Please read it carefully to understand your rights as a user in Malaysia.
Information We Collect
Ss110 collects several categories of information when you register and use the platform. The following outlines the types of information involved:
Full name, Malaysian phone number, email address, encrypted password, and identity verification details submitted during registration or the account verification process.
Records of MYR deposits and withdrawals, bank name, and the bank account number used for transactions. Credit or debit card details are not stored directly on our servers.
IP address, browser type, device operating system, screen resolution, and other technical information collected automatically when you access the platform from a phone or computer.
Records of in-platform activity including games played, bets placed, session duration, pages visited, and transaction history for security and service improvement purposes.
How We Use Your Information
Platform Operations
- Verifying user identity during registration and login
- Securely processing MYR deposits and withdrawals
- Providing access to all sections of the platform, including Live Casino, Sports Betting, and e-sports
- Sending important notifications related to your account, transactions, or platform updates
- Providing effective customer support
Security & Improvements
- Detecting and preventing fraud, money laundering, and unauthorised access
- Analysing usage patterns to improve the user experience
- Complying with applicable legal and regulatory requirements in Malaysia
- Sending relevant promotional information to users who have consented to receive it
- Maintaining transaction records for accountability purposes
Cookies & Tracking Technologies
Ss110 uses cookies and similar tracking technologies to enhance the user experience on the platform. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Session Cookies: Used to maintain your login state during an active session. These cookies are automatically deleted when you close your browser.
- Preference Cookies: Saving your language, region, and display preferences so you don't need to reconfigure them each time you visit.
- Analytics Cookies: Helps us understand how users interact with the platform for improvement purposes. Data is collected in aggregate and does not directly identify individuals.
You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality of some parts of the ss110 platform.
Data Storage, Security & Sharing
User information is stored on servers protected with industry-grade encryption. Retention periods are determined by operational requirements and applicable laws — transaction records are kept for the duration required under Malaysian financial regulations.
Ss110 employs industry-standard security protocols, including SSL encryption, for all communication between users' devices and the platform servers. Access to personal data is restricted to authorised personnel only.
Ss110 does not sell or rent users' personal information to third parties for marketing purposes. Information is only shared with payment service providers to process MYR transactions, or with authorities when required by law.
User Rights & Policy Changes
Your Rights as a User
As a registered ss110 user, you have the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold about you by contacting our support team.
- Right to Rectification: If the information we hold is inaccurate or incomplete, you have the right to request a correction via your account settings or by contacting customer support.
- Right to Erasure: In certain circumstances, you may request the deletion of your personal information. However, such requests may not be fulfilled in full if the information is required to comply with legal obligations.
- Right to Object: You have the right to object to the processing of your data for direct marketing purposes by contacting us.
Changes to This Policy
Ss110 reserves the right to amend this privacy policy at any time. Changes take effect upon publication on this page. We encourage users to review this page periodically. Continued use of the platform after changes are published constitutes acceptance of the revised policy.
For any questions about this privacy policy or to submit a request relating to your personal data, contact us by email [email protected] or via the in-platform live chat support. Additional information is available on the FAQ us.
Effective date: January 2026.
For data requests or privacy enquiries: [email protected]